Refund policy

Customers have 10 business days from the date the item is delivered to request a return if they decide the item is not right for them. To be eligible for a return, the item must be unused, in its original condition, and returned within the 10-business-day return window.

All returned items are subject to inspection by Roamana before a refund is approved. Items that show signs of use, damage, or alteration may not qualify for a refund. Once the returned item has been received and inspected, Roamana will determine whether it meets the return requirements. If approved, the refund will be processed to the original method of payment.

All final sale items are non-refundable and cannot be returned or exchanged.

At Roamana, we believe in treating our customers with honesty, fairness, and integrity. Thank you for choosing Roamana, and please contact us if you have any questions about our return policy.